Fraudsters are becoming more sophisticated, but a few simple habits can keep your money and personal information safe. Here's what every customer should know.
We will never ask for your full password
No genuine member of our team will ever ask for your full password, PIN, or one-time codes by phone, email, or text. If someone does, hang up and contact us using the number on the back of your card.
Spot the warning signs
Be cautious of urgent messages pressuring you to act fast, unexpected links, requests to move money to a 'safe account', or offers that seem too good to be true. When in doubt, stop and verify.
Secure your accounts
Use a strong, unique password and enable two-factor authentication. Keep your devices and banking app up to date, and avoid logging in over public Wi-Fi networks.
Report it immediately
If you think you've been targeted or have shared your details, contact us straight away. The faster we know, the faster we can protect your account and help recover your funds.
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